Billing Policy

Payment Methods

• We accept various payment methods, including credit/debit cards, mobile money, and bank transfers. All payments are processed through our secure payment gateway.

Billing Cycle

• One-Time Purchases: For one-time purchases, you will be billed at the time of the transaction.

Invoices

• Invoices for all transactions will be sent to your registered email address. You can also view and download your invoices from your account dashboard.

Disputes and Chargebacks

• Disputes: If you have any billing disputes, please contact our support team within 30 days of the transaction.
• Chargebacks: Unauthorized chargebacks will result in the suspension of your account. Please get in touch with us to resolve any issues before initiating a chargeback.

Refunds

• Refunds for eligible returns will be processed within 7-10 business days after the returned item is received and inspected. Refunds will be issued to the original payment method.

Changes to the Billing Policy

• We may update this Billing Policy from time to time. We will notify you of any changes by posting the new Billing Policy on this page.

Contact Us

• If you have any questions about this Billing Policy, please contact us at support@scrowton.com.